Frequently Asked Questions (FAQ)
| When I click the download link, nothing happens. Why? The download server can be overloaded or can be temporary down. Try again later or try to download the products from another site, for example from www.download.com. I have downloaded the demo, how do I do to start the installation? The easiest way is to double click on the EXE file in the Windows Explorer. Or select Open in the download progress dialog box when the download is finished. I have downloaded the demo, but when I start the installation there is an error message, why? This can happen if the downloaded file become damaged during the download. The best is to delete the downloaded file and then try to download it again. If the error remains, contact us. I have downloaded the demo and when I double click to start the installation I get a security warning. This is normal Windows behaviour that occurs if you start an installaton that has been downloaded from Internet. To run the installation you just need to click the Run button in the dialog box. In which operating systems will the files work ? All executable files on this server will work in all versions of Windows from Windows 98 to Windows 7 and Windows Server 2008. Some of the executable files will also work in the Windows 95. Read the system requirements for each program to see which Windows is the oldest that the program can be run on. Are your demos and shareware at the download server virus tested? Yes, we test our installations files and its contents regularly for virus and we use different anti-virus program to make the check. The self-extracting installation files have also an in-built checksum test system (a kind of CRC check) so any changes in the EXE-file will be discovered immediately. |
